Introduction to Message Delivery

“Instant messaging and Videoconferencing.” Please respond to the following:

Discuss how instant messaging and videoconferencing influences communications components as illustrated in the transactional model on page 104 of your textbook.

  • Discuss how instant messaging and videoconferencing influences communications components as illustrated in the transactional model on page 104 of your textbook.
  • Explain when would it be appropriate to use instant messaging in the workplace. Provide an example. Determine the benefits and the challenges.
  • Justify when videoconferencing be appropriate in the workplace. Provide an example.  Explain the benefits and the challenges of this approach.

****From page 104, document attached

 

Introduction to Message Delivery

An important component of our transactional communication model is the channel. A channel is the mode by which a communication is transferred. This chapter examines how channels influence message delivery in spoken language, written language, printed language and electronic language. In the communication model below, messages and feedback travel along arrows that represent various transmission channels. There are many channels: face-to-face meetings, seminars, newspapers, radio, billboards, company newsletters, email, letters, memos, brochures, annul reports, phone calls, body language, books, tabloid magazines, respected journals, employee presentations and so on. Each channel requires a specific format and language. Your choice of channel should add to the efficacy of your message. Using the appropriate transmission channel is important for business communicators and can establish your reputation as an effective communicator.

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