Summarize the existing vehicle inspection process at Frumherji, Ltd. Identify its purpose and…

1. Summarize the existing vehicle inspection process at Frumherji, Ltd. Identify its purpose and
performance objectives and how it relates to organizational goals (in other words: “What is the process
meant to achieve?”). Cite evidence from the case to support your analysis.
Approximately 1 to 2 pages (10%)
2. Identify those parts of the process that you believe cause major problems. State why you believe they
cause problems and what problems you believe they cause. Provide arguments and/or evidence from the
case for this.
Ensure that you clearly justify what the major problems to the process are. Do not focus on a single
issue, there are many present in this case. Also, do not try to attempt to list all problems. Recognize that
some problems are more severe or more fundamental or more critical than others.
You should attempt to find a few major root causes of the many problem symptoms. You may find the
material for the classes on process analysis and improvement useful, but you are not be limited to that
material only.
Rank or prioritize the problems/root causes by their severity or importance and briefly justify your rank
order.
Cite evidence from the report to support your analysis and to support your ranking/prioritization. Your
answer should be more than a simple list of things the case already mentions but demonstrate some
analysis/deeper thinking

 

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